Shipping Info

Our Kumquat Garden Shipping Details

We appreciate that once you have placed your order you are eager to receive the merchandise and we make every effort to assure your order will ship out to you as quickly as possible.

We operate with an expedient "drop ship" arrangement with most of our Kumquat Garden designers and product manufacturers. The term refers to any item purchased from our online outdoor living boutique will be shipped to our customer directly from our hand-selected suppliers and shipping rates will be paid for at the time of purchase. 

  • Drop-Ship merchandise will ship out to you within 2-7 business days.
  • Merchandise warehoused at our Kumquat Garden boutique will ship out to you within 2-3 business days.  
  • In the case of our handmade to order items, production time can vary from 5 days to 8 weeks depending on producer workload. We will notify you of production time shortly after your order is placed for any production time over 5 days. If you would like to know a current production timeline before you place your order, please contact us with the item you are interested in and your query.

Kumquat Garden happily offers shipping to the US and Canada as well as most international destinations. For information on our terms for international destinations, please visit our FAQs page.

Any questions regarding shipping not listed here can be answered by our Customer Service department directly. Please submit your inquiry in the form provided.